The d-i service group features a transnational base of expertise and know-how along with a team of flexible and highly qualified engineers. Thus, reliable customer service is ensured and backed by a professional organisation. The service group is in the position to discuss and confer directly with the design and engineering department to deliver viable solutions for a variety of service areas and special tasks.
We are at your service 24 hours a day, 365 days a year to provide state-of-the-art technologies.
d-i davit service engineers have been trained in house and can be deployed world-wide from Germany or directly from one of the local service stations.
In addition to providing regular service work, we also offer complete service packages including:
- Annual service inspections
- Five year inspections of lifesaving appliances
- Overhauls of complete installations
- System upgrades including system design
- Repair and overhaul services
- Replacement services
- Supervising services
- Special services to meet special requirements
- Service contracts
Annual service requirements have to be met to ensure your safety equipment is safe and fit. d-i will be your partner to ensure preventive maintenance measures are in place that are crucial to maintaining the reliability and operational safety of your life saving systems.
All requirements pursuant to SOLAS, Chapter III, as well as IMO MSC/CIRC.1206 are met.
How to contact our aftersales division
In order to ensure a swift reply to your enquiries avoiding any undue delays we kindly request our esteemed customers to forward their e-mails to firstname.lastname@example.org for any messages related to spare parts and email@example.com for all other issues.